Exchanges & Returns

Exchange & Return Policy
  1. Watches purchased at may be exchanged or returned within 30 days, as long as the watch has not been worn, used, modified, altered, etc.
  2. We do accept exchanges and returns from both the US and international fans; we do offer free return shipping within the US.
  3. Funds will generally be refunded using the same form of payment in which the watch was originally purchased. We will provide a refund via Paypal should this not be possible. Please note that we are not responsible for any fluctuation in the international currency exchange rate. International customers will receive refunds equivalent to the USD (US dollar) price at the time of purchase.
  4. For an exchange or refund to be valid, please follow the instructions below. If you plan on exchanging your watch for an item of greater or lesser value, please email or call 718-548-9282 before following the instructions below.

Please email us at for a free return label, your original order number and the exact watch you would like to return or receive in exchange.


Please ship via a traceable carrier, such as FedEx, United Parcel Service (UPS) or the United States Postal Service (USPS), with insurance and delivery to LIV watches prepaid. Parcels shipped collect will be refused. The customer is liable for loss or damage in transit. 

  1. Please mark the watch as an exchange or return and ship to:
    LIV Watches Returns 1762 Benson Ave Brooklyn, NY 11214
  2. Please email with the tracking number, your original order number and the exact watch you would like to receive in exchange if you are exchanging the watch.