The Difference?
As you know, we only sell our timepieces directly to our owners/fans via LIVwatches.com (which site you are on now) and Amazon. While we love Amazon's efficacy and trustworthiness with consumers, it also has its limitations.
When you purchase a LIV watch from Amazon, you are an Amazon customer, and we supply the product. But there is way more to it than just buying a watch off Amazon.
When you buy a LIV watch, you are now the proud owner of a LIV timepiece; you are now part of the LIV family with tons of perks, like lifetime concierge support, which unfortunately gets lost when purchasing from Amazon.
I have listed below some of the key differences between buying LIV Direct vs Amazon to give you a better understanding.
Regardless of which way you choose to go we are beyond excited for you to flaunt a LIV timepiece.
LIV Direct | Amazon | |
---|---|---|
Returns | 90 Days, Hassel Free + Return Label on us | 30 Days Max |
Five Year Warranty | Automatic Activation | ✕ |
LIV Points/Rewards | ✓ | ✕ |
Shipping Options | FREE LIV Prime Two days Free | |
Access to Limited Edition | ✓ | ✕ |
Limited Edition Number Request | ✕ | |
Free Lifetime Bat change | ✓ | ✕ |
LIV Concierge Support | ✓ | ✕ |
Sample Sale Access | ✓ | ✕ |
Amazon Pay | ✓ | ✓ |
Pay over time options | Affirm, AfterPay, Shop Pay, Klarna, PayPal | Affirm Only |
Bracelet Sizeing Request | ✓ | ✕ |