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FAQ

FAQ

  • I'm thinking about buying
  • I'm ready to order
  • I'm a proud LIV owner

Where are LIV Watches sold?

We primarily sell our gorgeous timepieces here on our website. For complete information on where LIV Watches are sold, click here.

 

I'm in Miami or South Florida, can I come visit LIV in person?

Of course! We love to meet our fans in person. To schedule a visit, click here.

May I exchange or return any watch I purchase here?

Yes! We have a 90-day return policy, so you have up to 90 days from the time you receive your watch to return it for a full refund or exchange it. For more information, please click here.

Is any watch I purchase here automatically covered by your five year international warranty?  

Yes! All watches purchased on our website come with an automatic five year international warranty, so no need to activate it. For more information regarding what our warranty covers and the warranty process, please click here.

What's the difference between an automatic and quartz LIV watch?

Our quartz watches have quartz movements while our automatic watches feature automatic or mechanical movements.

  • In quartz movements, a battery powers the watch.
  • In mechanical / automatic LIV watches, a mechanical movement utilizes energy from a wound spring to power the watch. (The spring stores energy and transfers it through gears and springs, regulating the release of energy).


For further information for the difference between the two types of watches, please click here.

What are my payment options?

For a complete list of your payment options, please click here.

Do you offer coupon codes and how do they work?

For information regarding coupon codes, please click here.

How will I know my order went through, and then shipped, and what do I do if my package does not arrive?

For information regarding the ordering process, please click here.

What are my shipping options in the US and overseas and how do overseas duties/taxes work?

We offer free worldwide shipping. For complete shipping information, please click here.

How do I access the manual to learn how to operate and maintain my watch or accessory?

Click here to view all our manuals.

How and when do I send my watch in for service?

For all information and instruction regarding the servicing of your watch, please click here.

How To Clean & Restore A Bronze Watch?

How To Install A Watch Bracelet?

How To Install A LIV Deployant Clasp?

  • I'm thinking about buying
  • I'm ready to order
  • I'm a proud LIV owner

Where are LIV Watches sold?

We primarily sell our gorgeous timepieces here on our website. For complete information on where LIV Watches are sold, click here.

 

I'm in Miami or South Florida, can I come visit LIV in person?

Of course! We love to meet our fans in person. To schedule a visit, click here.

May I exchange or return any watch I purchase here?

Yes! We have a 90-day return policy, so you have up to 90 days from the time you receive your watch to return it for a full refund or exchange it. For more information, please click here.

Is any watch I purchase here automatically covered by your five year international warranty?  

Yes! All watches purchased on our website come with an automatic five year international warranty. For more information, please click here.

What's the difference between an automatic and quartz LIV watch?

Our quartz watches have quartz movements while our automatic watches feature automatic or mechanical movements.

  • In quartz movements, a battery powers the watch.
  • In mechanical / automatic LIV watches, a mechanical movement utilizes energy from a wound spring to power the watch. (The spring stores energy and transfers it through gears and springs, regulating the release of energy).


For further information for the difference between the two types of watches, please click here.

What are my payment options?

For a complete list of your payment options, please click here.

Do you offer coupon codes and how do they work?

For information regarding coupon codes, please click here.

How will I know my order went through, and shipped, and what do I do if my package does not arrive?

For information regarding the ordering process, please click here.

What are my shipping options in the US and overseas and how do overseas taxes/duties work?

We offer free worldwide shipping. For complete shipping information, please click here.

How do I access the manual to learn how to operate my LIV watch or accessory?

Click here to view all our manuals.

How and where do I send a watch in for service? 

For all information and instruction regarding the servicing of your watch, please click here.

HOW TO CLEAN & RESTORE A BRONZE WATCH?

HOW TO INSTALL A WATCH BRACELET?

HOW TO INSTALL A LIV DEPLOYANT CLASP?