In today's episode of Watch Talk, cofounder Chaz and fan experience concierge Ernie discuss LIV's first style, the GX1 Chronograph. The GX1 is where it all started. Our first watch--and it’s still our number one style for going on five years now. The watch started as a design challenge, and 200 designers entered their best, boldest ideas to come up with our first style. We received so many wonderful entries that we actually had to choose six winners! But the minute we saw the rough sketch of the GX1 design, we knew it was the one.
Here at LIV, we want our fans to do more than just buy a watch. We want you to love the watch, too! That’s why we consider ‘customer’ a dirty word--it’s too transactional, and not about the experience of our brand. Fan experience is super important to us. Ernie is one of the excellent folks who handles that aspect of our website--he’s a little reluctant to be on camera, but he does a great job in this vlog as we discuss the GX1 in detail!